Shipment Policy

Effective Date: December 31, 2024

At SpeedTech Hato, we are committed to ensuring that your order is shipped to you in a timely and secure manner. This Shipment Policy outlines the details of our shipping process, including shipping methods, fees, and delivery times.

1. Shipping Methods

We offer various shipping methods to meet the needs of our customers. During the checkout process, you can choose from the available shipping options based on your location and preferences. Shipping methods may include:

  • Standard Shipping
  • Expedited Shipping
  • Express Shipping

2. Shipping Fees

Shipping fees are calculated at checkout and depend on the size, weight, and destination of your order. You will be able to view the applicable shipping charges before finalizing your purchase.

3. Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays may be processed on the next business day. Please note that processing time may vary based on product availability or other factors beyond our control.

4. Delivery Times

Delivery times vary depending on the shipping method selected and the destination address. Typical delivery times are as follows:

  • Standard Shipping: 3-7 business days (domestic orders)
  • Expedited Shipping: 2-4 business days (domestic orders)
  • Express Shipping: 1-2 business days (domestic orders)

For international orders, delivery times may vary and may take longer due to customs processing.

5. Shipping Restrictions

We currently ship to United States addresses. We do not ship to PO Box addresses or certain remote locations. For international shipments, please contact us directly to inquire about availability and shipping costs.

6. Tracking Your Order

Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can use this tracking number to check the status of your delivery online.

7. Incorrect or Incomplete Shipping Information

Please ensure that the shipping information you provide is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

If an order is returned to us due to incorrect address information, we will contact you to resolve the issue. You may be responsible for any additional shipping charges to resend the package.

8. Lost or Damaged Shipments

In the event that your order is lost or damaged during shipping, please contact us within 7 days of receiving your shipment. We will work with the carrier to resolve the issue and ensure that you receive your products in the best possible condition. If the item is confirmed damaged or lost, we will arrange for a replacement or refund, depending on your preference.

9. Signature Requirement

For high-value orders, we may require a signature upon delivery to ensure the safe receipt of your items.

10. Contact Us

If you have any questions about shipping or need assistance with your order, please feel free to contact us: